Our Terms of Service

Understand the guidelines and policies that shape our services.

1. Legal Notice and Notices

Notices from Confido Cayman to You, may be delivered by (i) posting on this website, (ii) email to your registered email address, or (iii) courier or mail to the postal address you have provided. Notices posted on the website shall be deemed delivered seven (7) days after posting unless a shorter period is required by law.
Notices from You to Confido Cayman must be in writing and sent by registered mail, courier, or email to the address listed on our website or as otherwise designated. Notices sent by you shall be deemed delivered five (5) business days after dispatch (if by mail/courier) or upon confirmation of receipt (if by email).
Either party may require immediate delivery (e.g., by courier or email) for time-sensitive matters.

2. Copyright and Intellectual Property

All content appearing on this website is the property of Confido Cayman unless otherwise stated.

You may view, copy, print, and distribute documents from this website solely for informational and non-commercial purposes, provided each copy contains the above copyright notice.

You may not modify, adapt, create derivative works, or exploit any content without our express written consent. User-generated content, if submitted, is licensed to Confido Cayman for the purpose of operating the website and services.

3. Trademarks

All brand, product, service, and process names appearing on this website are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship by Confido Cayman. Nothing herein confers any license or right under any intellectual property right of Confido Cayman or any third party except as expressly granted.

4. Terms of Use

You, the client agree to use this website in accordance with all applicable laws and not to:

violate the rights of Confido Cayman or any third party;
upload unlawful or harmful content;
engage in fraudulent, abusive, or otherwise improper conduct.

Confido Cayman reserves the right, without liability, to refuse service, terminate accounts, or cancel orders where it reasonably believes your conduct violates applicable law or harms Confido Cayman or its affiliates.

5. Privacy and Data Protection

Confido Cayman collects and processes personal data in accordance with the Cayman Islands Data Protection Act (2021 Revision) and other applicable laws. Our Privacy Policy explains what data we collect, how we use it, your rights to access and correction, and how to contact us about privacy matters.

6. Shipping and Delivery

We currently ship merchandise to all districts in the Cayman Islands (East End, West Bay, Bodden Town, George Town and WestBay) - as well as our neighboring islands, Cayman Brac and Little Cayman.

We’re proud to offer fast, reliable delivery to all our clients. Delivery charges may apply.

Title and risk of loss transfer to you, the client, once the order is handed over to the carrier. Delivery times are provided as estimates only and are not guaranteed.

7. International Orders

We do not ship to international locations.

8. Taxes

We charge applicable sales, use, or similar taxes required by the jurisdiction to which the order is shipped. No Cayman Islands sales tax is imposed.

9. Warranties and Disclaimers

This website and its content are provided “as is” and “as available.”

Confido Cayman makes no representations or warranties, express or implied, regarding the completeness, accuracy, suitability, or availability of the website or its content, including without limitation warranties of merchantability, fitness for a particular purpose, or non-infringement.

To the fullest extent permitted by law, Confido Cayman shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or products described herein.

Some jurisdictions do not allow the exclusion of certain warranties or limitations on liability; to the extent mandatory law applies, such exclusions or limitations shall be construed narrowly.

10. Returns and Payments

You may purchase merchandise from this website using any payment options we list.

We reserve the right to change payment procedures at any time with notice on our website. Our return policy is set out at [link].

11. Void Where Prohibited

Although information on this website is accessible worldwide, not all products or services are available to all persons or in all geographic locations. Confido Cayman reserves the right to limit provision of its products or services to any person, area, or jurisdiction, and to limit quantities offered.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Cayman Islands, without regard to conflict of laws principles.

Any dispute, controversy, or claim arising out of or relating to these Terms or the use of the website shall be finally resolved by arbitration under the Arbitration Act, 2012 (Cayman Islands). The seat of arbitration shall be Grand Cayman, and the language shall be English.

Notwithstanding the foregoing, either party may seek interim or injunctive relief in any court of competent jurisdiction to protect its rights pending arbitration.

13.Entire Agreement and Modification

These Terms constitute the entire agreement between you and Confido Cayman regarding this website. No modification of the Terms shall be effective unless authorized by Confido Cayman and posted on this website. If any provision is found invalid under applicable law, the remainder shall continue in effect.

14. Third-Party Rights

Except as expressly stated, no person who is not a party to these Terms shall have any right under the Cayman Islands Contracts (Rights of Third Parties) Act, 2014 to enforce any provision of these Terms.

15. Online Consultation (“Quick Chat”) Terms

By booking a 15-minute online consultation (the “Quick Chat”), you agree to the following:

Fee & Payment
The fee is CI$125 (or equivalent in US$152.44), payable in advance, and is earned upon receipt.
The fee is non-refundable, except that at the sole discretion of the attorney, it may be credited toward a future full consultation or retainer, provided a written agreement is executed within 7 days following the Quick Chat.
This arrangement is not intended as an advance deposit for ongoing work, but a standalone limited consultation fee.
Scope & No Ongoing Representation
The Quick Chat is for limited legal advice only (initial assessment, guidance, or triage).
It does not establish an ongoing attorney-client relationship beyond this session. Any further legal services require a separate formal engagement agreement.
No commitments or obligations beyond the limited session should be implied by the Quick Chat.
Confidentiality & Professional Obligations
Information you provide in the Quick Chat will be held confidential, in line with the Code of Conduct for Cayman Islands Attorneys (e.g. Rule 1.06 concerning confidentiality).
The attorney may only disclose your information as required by law or as permitted under Cayman law and the professional rules.
Ethical & Regulatory Compliance
This Quick Chat booking and the terms herein are intended to comply with the Legal Services Act, 2020 (Act 57 of 2020) and the Code of Conduct for Cayman Islands Attorneys, which govern fees, professional conduct, and supervision of attorneys.
The attorney maintains proper bookkeeping and distinguishes between client funds and his or her own funds as required by the Code of Conduct.
Any advertising or communications about this service must not be false, misleading or deceptive.
Conflict Checks & Limited Information
Before the Quick Chat, the attorney may perform a limited conflict-of-interest check based on the information you provide.
The advice given is based on the information disclosed; if material facts are omitted or inaccurate, the advice may not apply.
Acceptance & Binding Effect
By booking and paying, you confirm that you have read, understood, and agreed to these terms.
This governs the contract for the Quick Chat only; it does not obligate you (or the attorney) to further work unless and until a separate agreement is reached.